At Yorkare Homes our aim is to have all our care staff working towards a level 2 in the National Diplomas or NVQ 2 or higher in care and actively encourage our staff to complete any further training we feel will help the care being provided to our residents. We have a large staff team with high staff to resident ratios who have completed a robust and varied training schedule to provide the highest quality care. Westfield Park has its own training room and computer training stations for the staff which will help deliver the courses without any disruption.
Staff have been trained at Bradford University Dementia Centre in Dementia Care Mapping which is a new innovative way of evaluating the quality of care from the perspective of the person with dementia. This involves the staff observing a resident or group of residents over time in different care situations, recording at five minute intervals every detail about their care, about what each individual does and how engaged he or she is with their environment. They also record when a person shows negative, neutral or positive emotions, such as frustration or joy, and why. The results can then be analysed, implemented into the care plans and reported to the care team. We are excited about this skill available to us at Westfield Park and believe it will bring positive changes to the daily routine of our residents’ lives.
We have a team of fully trained cooks and kitchen staff using the latest restaurant standard equipment providing healthy, tasty menus, with a choice at every meal. These menus are updated with the help of our residents requests and surveys. All laundry and cleaning requirements are also done in-house by our housekeeping team.
All Yorkare staff are put on the Westfield Health Scheme funded by the company. This gives funding for healthcare costs staff may face unexpectedly. This includes dentistry, opticians, physiotherpay and hospital fees. We believe a health and happy workforce will care for the residents better and in turn make the residents happy.